Fourth Day

April 26, 2014
Saturday I did another session with my mentor and it was a pretty good session overall. When I got there asked my mentor what needed to be done and told me I can fix some of the items that weren't in the right place and to make sure the store was clean. It was the usual cleaning and fixing up that I did every now and then. Putting back clothes back on the right spot and sweeping up the floor. When I finished cleaning the floor I cleaned the counter where the register was and behind the counter. There were a couple of things behind the counter that I put back that people decided not to buy. After I was done cleaning the front of the store I went to back and did some sweeping and dusted off some of the supplies in the back. My mentor came in the back and asked if I could bring some of the new stock that was outside in the back and bring it in. There wasn't a lot to bring in and not that heavy so it didn't take a long time to finish. I went back in when there was no more and organized the new inventory. I also had to make sure that the right items were in the boxes and put some the items that weren't on the in the front and put them in the front. When I was finished I asked my mentor what else she wanted me to do and said I could just monitor the floor for the rest of the time I was going to be there. There weren't a lot of customers on Saturday, maybe it was just the time of day because it was getting kind of late. It a good session either way and when I come back for another session hopefully I can get more done because I feel better when I get things done.

Time logged for this session: 5 hrs
Total time blogged: 20 hrs

Third Day

April 24, 2014

Thursday, I went to see my mentor for the third time. I felt pretty good and confident and not nervous like I was on my first day. I asked my mentor if I could work on the floor again, helping customers and making sure that everything looked fine. Monitoring the floor went pretty good again and was pretty much the same. The only thing that was different was that there was less people coming in. Only a few people came in and when people did come in they didn't really ask for help, which was fine but I was prepared to answer them. One other thing I noticed was that a lot of the people that came in spoke Tagalog and I don't really understand Tagalog so I couldn't help unless they spoke english too. After working the floor for awhile I asked my mentor if she needed help with anything else and told me that she didn't really have much to do so it was fine and I could just organize the stuff in the back to make more room and empty out other boxes and take them to the recycling. It was a pretty easy day even though it seemed like the day was going by slower because I didn't have a lot to do. I guess thats one of the things about having a store, is that there are days where you sell a good amount and days where you don't get many customers and the days are slow. Hopefully next time I come back there are more things to do so its not as do of a day.

Time logged for this session: 5 hrs

Total time blogged: 15 hrs

Second Day

Second Day April 21, 2014
Monday was my second day working with my mentor. My first priority when I got there was to figure out where everything went and remember the layout of everything. I needed to know this because thats what made things a little harder the last time I was there. I asked my mentor if I could look around a little bit and she said yes. When I was done and I thought I pretty much knew where most of the things went I went back to my mentor and asked what i needed to do and told me to make sure we had things in stock. She gave me a list of some of the things in the store and told me to check if we had it out on the floor and to see how much of it we had in the back. It was pretty easy to do because I knew where most of the things were on the floor and in the back. After I was finished with that I cleaned up some of the things in the back because it was a little messy. It wasn't really messy but it was in the way when I moved around back there. After I asked my what else she wanted me to do and told me to monitor the floor and help customers that needed help and at the same time make sure everything looked good and clean. I was kind of nervous that I had to help customers and answer their questions because i'm usually the customer and getting help from an employee and I have never been on the other side helping people. It felt a little weird at first but it was pretty easy because it wasn't complicated questions or anything it was simple like where was something and if it there was a sale. I was scared I wasn't going to be able to answer their question and I would have to ask my mentor and I would feel bad for asking for help to answer a question. For the rest of my time with my mentor I monitored the floor and was pretty cool and easy. I think the next time I come back I might ask if I could monitor the floor again to help with my shyness.

Time logged for this session: 5 hrs
Total time logged: 10 hrs